Crisis Managers Working Group
The European Crisis Managers’ Network was founded in the wake of the anthrax attacks that disrupted postal services worldwide in the autumn of 2001. This underlined the importance of good and secure channels of communication among accredited experts in the international postal network. During its work over the years, it has become evident that crisis management and security issues are linked together. The working group therefore decided to cover both issues.
The objectives of the Crisis Managers Working Group are to:
- Provide a forum to exchange best practises in crisis management and continuity planning to share practical information and data on security issues.
- Ensure a concerted crisis communication at European level and accurate share of vital information in case of crisis.
- Establish and maintain good crisis- and security related information exchange with other international bodies.
- Be in a position to ensure genuine crisis management and continuity planning.
Between 2004 and 2006, the Working Group completed the development of information channels linking the postal operators’ security departments. It also developed a crisis manager’s website to automatically provide crisis managers with prompt security alerts, Europe-wide, in a secured and controlled environment. The website is only accessible to security-cleared postal experts. The Crisis Managers meet once or twice a year to discuss experiences and developments in the filed of Crisis Management and Security, as well as obtain co-operation and support of colleagues.