Postal Retail Network Forum

The aim of the Postal Retail Network Forum is to facilitate exchanges between Postal Operators on issues related to postal offices. Amongst the various related topics, the group’s focus includes the transition process from own to partner-operated postal outlets and new counter products and services.

Previous topics discussed at the Retail Network Forum

2016 (Reykjavik, Iceland)

  1. OAC Green Initiative: Planting of 10 trees
  2. Postal outlet network of Iceland
  3. Presentation "Focusing on our immediate impact, through retail and e-tail point of contact"
  4. Workshop: New products in retail outlets
  5. Workshop: Successful marketing campaigns for retail products and services
  6. Site visits of postal outlets
  7. General PostEurop topics

2015 (Luxembourg)

  1. Postal outlet development in Luxembourg
  2. Site visits of postal outlets
  3. New products in retail outlets
  4. Workshop: How to motivate retail staff to increase sales
  5. General PostEurop Topics: Market activities circles

2014 (Tallinn, Estonia)

  1. Postal outlet development in Estonia
  2. Site visits of postal outlets, sorting center, delivery points, Post 24/7
  3. Retail and delivery separation; best practices
  4. Workshop: Training of retail staff / counter clerks

2013 (Helsinki, Finland)

  1. Postal outlet concept in Finland
  2. Information methods for outlets
  3. Quality monitoring and measurement criteria
  4. Current international projects with postal outlet focus (eCommerce Interconnect Program)
  5. General PostEurop and OAC topics

2012 (Vienna, Austria)

  • Newly designed postal outlet in Austria
  • Retail strategy of Austrian Post
  • Retail developments within postal companies in Europe
  • Comparing and contrasting the provision of new postal and banking services, merchandise on sale and the potential implementation of new services in retail outlets

 2011 (Bonn, Germany)

  • Developments of postal outlets in Germany
  • Self-service solutions for parcels at Deutsche Post
  • Optimization of location-based internet search for postal outlets and location-based smartphone solutions

Updated on 1 June 2016

Bruno Sattler
Deutsche Post AG
T: +49 2 28 1 82 - 4 43 05
F: +49 2 28 1 82 - 4 41 90
Jorgen Fischer
Post Danmark A/S-Silkeborg
T: +45 51 22 38 27
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