ReBOUND provides reverse logistics services to hundreds of eCommerce retailers including UK fashion brand ASOS. Ever expanding their global reach and range of return choices, now Baltic shoppers will also be offered the options for returning products via easily-accessible Omniva parcel lockers.

“An important aspect in the growth of eCommerce is clients’ confidence in the convenience of returning goods, which is why it is vital for online stores to have a convenient, fast and accessible solution for returns,” said Sten Esna, International Business Group Manager at Omniva. “We are delighted that ReBOUND Returns has chosen us as their partner for returns in the Baltics.”

Omniva has more than 300 parcel lockers in the Baltics and is planning to expand its network significantly this year, thereby reaching to even more clients.

“This new integration with Omniva will enable Baltic shoppers to return packages via increasingly popular parcel lockers. Through our platform, we help retailers deliver the best possible return experience in every international market and variety and choice is key to that.” explained Graham Best, CEO at ReBOUND Returns.

Shoppers choosing Omniva lockers will receive an SMS confirmation with a return code, providing a convenient way to return their goods at any of the Omniva parcel lockers, without the additional need for a printer.

About Omniva

Omniva Group mainly operates in the provision of postal, logistics, and information logistics services, and processing e-invoices. In addition to the parent company AS Eesti Post, the group involves subsidiaries and related companies. The principal activity of SIA Omniva and UAB Omniva LT is the provision of parcel machine and courier services on the Latvian and Lithuanian market. AS Maksekeskus offers payment solutions to e-commerce companies in the Baltic region. OÜ Post11 provides holistic logistics solutions for delivering goods across the world.

About ReBOUND

ReBOUND is a global returns management platform which makes returns easy for retailers and consumers. By leveraging data, technology and its supply chain capabilities it plugs retailers directly into multiple carrier services to handle their returns across the world. Retailers can easily manage and monitor the entirety of their returns lifecycle through one easy to use platform. Managing over 25 million returns transactions per year, ReBOUND’s customers include ASOS, Boden, Feelunique and Gymshark. reboundreturns.com

Source: Omniva