It also exceeded its Second Class mail target of 98.5 per cent, delivering 98.9 per cent of this mail within three working days. Royal Mail has one of the highest service specifications of any major European country. Read more
Source: Royal Mail
Royal Mail beats Quality of Service targets
Royal Mail beat its 93.0 per cent First Class mail target for the financial year 2013-14 with 93.2 per cent of this mail delivered the next working day.
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