Royal Mail extended access to its trusted Sameday collection and delivery services in response to demand from SMEs, marketplace sellers and consumers who wanted guaranteed delivery for urgent items. Research from MetaPack reveals that same day delivery is the service that UK consumers are most likely to use in the future: 76% of consumers expressed a desire to use same day delivery, ahead of 69% who wanted delivery within one hour.  

 

The Sameday on demand service can be ordered anytime, day or night, seven-days-a-week, 365 days a year, to almost anywhere in the UK. Users of the service can follow every package from start to finish using real-time GPS tracking, and will receive email or SMS confirmation as soon as their parcel is delivered.  

 

The Sameday service is built on its rapid response capabilities. To ensure that 98% of all deliveries are collected within one hour of booking, Royal Mail uses satellite technology to assign the nearest driver to collect each booking and send it on its way as swiftly as possible. Royal Mail Sameday delivers 99.9% of all bookings within 24 hours. 

 

Rob Grant, Head of Sameday, said: “Our network gives customers the reassurance that their important delivery will get where it needs to be, on-time, every time. When a delivery absolutely has to get there, Royal Mail Sameday is the service that can be trusted.

 

We have now extended that trusted service to businesses of all sizes and consumers too. We’ve made booking a Sameday delivery quicker, easier and more accessible so our customers can get our services wherever and whenever they need them.”