Moya Greene, Chief Executive Officer, Royal Mail plc, said:
“Our postmen and women delivered a great service at Christmas, even better than last year, with 138m parcels handled in December alone. Our comprehensive planning, which started much earlier this year, enabled us to deliver this service for our customers right across the UK.
“Group revenue in the first nine months was in line with our expectations, with 9% revenue growth in GLS offsetting a 2% decline in UKPIL revenue. UK parcel revenue was up 3% with volumes up 2%. Total letter revenue was down 5% with addressed letter volumes, excluding elections, declining by 6%.
“Our cost avoidance programme is on track. We continue to target a reduction of up to 1% in underlying UKPIL operating costs before transformation costs in 2016-17.”
Source: Royal Mail Group
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