The Committee aims at providing its working groups with the necessary tools and information to drive quality, efficiency, data compliance and common standards across the membership networks.
It is a strong advocate of Innovation as well as “green” performance in postal services and the operational processes.
Performance & operations
The performance & operations working group is committed to continuous improvements of the European postal operations network.
It develops awareness in quality of service through improvements in European quality of service standards, quality management and measurement activities. This in turn increase quality of service know-how in which European postal operators share operational knowledge with each other.
It also functions as a platform to discuss operational topics, learn new operational technologies, available IT tools, methodologies and practices through workshops and on-site meetings.
Postal operatonal experts supports project set-up and management for quality-of-service initiatives on a regular basis.
Led by
Chair: Drazen Ladis (Hrvatska pošta)
Vice-Chairs: Tadas Drunga (Omniva) & Anna Lanfranco (Poste Italiane)
Operational data
The Operational Data Working Group keep members abreast on new regulatory requirements (postal, customs, security, transport etc.) linked to operational data, including development of the global postal model (Electronic Advanced Data, EAD). It is committed to raise awareness on the operational benefit of timely and correct data, efficient exchange of data and share good practices amongst members.
Led by
Chair: Jørgen Sondrup (PostNord Danmark)
Vice-Chairs: Yvonne Rohde (PostNL) & Ela Çelik (PTT Turkish Post)
Remuneration
The Remuneration Forum provides all PostEurop members with a knowledge base of remuneration systems (terminal dues, inward land rates and other terminal dues related topics during each Congress cycle).
The forum provides a platform for information exchange and expertise on other important developments in the postal area. It coordinates European remuneration discussions for the next UPU Congress and in turn encourages members to take an active role in the UPU work. The forum also helps member posts prepare for changes to the UPU remuneration Systems.
Led by
Co-Chairs: Fredrik Andersson (PostNord Sverige), Benoît Peetersille (bpost) & Paolo Virgili (Poste Italiane)
Retail Network
The Postal Retail Network Forum facilitates exchanges between Postal Operators on issues related to postal offices. Topics covered includes the transition process from own to partner-operated postal outlets and new counter products and services.
Led by
Chair: Hörður Jónsson (ĺslandspóstur)
Vice-Chairs: Barry Husman (PostNL) & Christian Schneider (Österreichische Post)
Innovation
The Innovation Forum fosters discussions on the latest trends and developments in information and communication technology. It is committed to developing and improving efficiency, as well as inspire Members on ways to improve Quality of Service through new value-added services and IT-integrated customised solutions.
Led by
Chair: Carlos Bhatt (CTT Correios de Portugal)
Vice-Chairs: Sophie Desier-Biehler (La Poste) & Thierry Golliard (Swiss Post)
Health & work safety
The health & work safety working group is a platform for best practices and knowledge exchange among members.
Topics covered include Mental health, workplace stress, psychosocial hazards, sickness rates and causal factors, as well as tutorials / videos / coaching material and much more.
Led by
Chair: Noel Lacey (An Post)
Emerging Industry Trends
Members of this working group helps to identify potential trends which has a high impact on the postal industry.
The group monitors and selects the relevant information on new trends with a significant impact on the postal network and issues a quarterly newsletter, keeping the wider PostEurop community abreast on the latest developments in the area of platforms and new technologies such as blockchain, highlighting the new trends and their practical application in the postal world.
Led by
Co-Chairs: Kaan Çirasun (PTT Turkish Post) & Stefano Gori (Poste Italiane)
Vice-Chairs: Simona Bratuša (Pošta Slovenije) & Valentina Tomei (Poste Italiane)
Stamps and Philately
This group promotes stamps and philately in general with a focus on EUROPA stamps. The working group is responsible for selecting the themes of the upcoming EUROPA stamps issues and monitoring any developments that may affect European philately and EUROPA stamps.
The European Philatelic Forum is a popular event organised by the group every two years.
Led by
Chair: Agnieszka Trząskowska (Poczta Polska)
Vice-Chairs: Xavier Clabots (bpost) & Johanna Finne (Åland Post)
Green Postal Forum
The Green Mobility Forum and Environment working group merged to form the Green Postal Forum in 2024.
Together, members in this group provide a platform for cooperation, learning and progress with the aim to increase environmental awareness and performance through shared research and action. This includes area on sustainable postal logistics and impact European en environmental legislation entails.
On Greenhouse Gas data collection, PostEurop has signed a co-operation agreement with International Postal Corporation (IPC) on May 2013 in the area of carbon emissions measurement and reporting.
Led by
Chair: John Smith (An Post)
Vice-Chairs: André Jäntges (Deutsche Post), Maria José Rebelo (CTT Correios de Portugal) & Anita Žibrat (Pošta Slovenije)
