The Steering Group of the Committee where all leadership teams of the working groups come together, strives to equip the groups with the essential tools and resources needed to reach the widest possible engagement with the members.
It actively promotes participation in the working groups and shares formats, experiences and lessons-learned amongst the groups. It considers changes to the group structure and thematic synergies.
Performance & Operations
The Performance & Operations Working Group is committed to continuous improvements of the European postal operations network.
It fosters awareness in quality of service through improvements in European quality of service standards, quality management and measurement activities. This in turn enhances quality of service expertise, enabling European postal operators share operational knowledge.
It also functions as a collborative platform for discussing operational topics, exploring new operational technologies and IT tools, methodologies and best practices through workshops and on-site meetings.
Postal operatonal experts supports project set-up and management for quality-of-service initiatives on a regular basis.
Led by
Chair: Drazen Ladis (Hrvatska pošta)
Vice-Chairs: Tadas Drunga (Omniva) & Anna Lanfranco (Poste Italiane)
Operational data
The Operational Data Working Group keep members informed about new regulatory requirements linked to operational data, including those concerning postal services, custos, security and transport. It also monitors the development of the global postal model such as Electronic Advanced Data (EAD).
The group is committed to raising awareness on the operational benefit of timely and accurate data, promoting efficient exchange of data and share good practices amongst members.
Led by
Chair: Jørgen Sondrup (PostNord Danmark)
Vice-Chairs: Yvonne Rohde (PostNL) & Ela Çelik (PTT Turkish Post)
Remuneration
The Remuneration Forum serves as a knowledge base for all PostEurop members, offering insights into remuneration systems such as terminal dues, inward land rates and other related topics during each UPU Congress cycle.
The forum provides a collaborative platform for exchanging information and expertise on key developments in the postal area. The forum coordinates European discussions on remuneration for the upcoming UPU Congress, encouraging members to actively participate in the UPU activities. Additionally, it supports member posts in preparing for changes to the UPU remuneration systems.
Led by
Co-Chairs: Fredrik Andersson (PostNord Sverige), Benoît Peetersille (bpost) & Paolo Virgili (Poste Italiane)
Retail Network
The Postal Retail Network Forum enables Postal Operators to exchange insights and experience on matters related to postal offices. Topics covered includes the transition process from company-operated to partner-operated postal outlets, as well as the introduction of new counter products and services.
Led by
Chair: Hörður Jónsson (ĺslandspóstur)
Vice-Chairs: Barry Husman (PostNL) & Christian Schneider (Österreichische Post)
Innovation
The Innovation Forum drives discussions on the latest trends and developments in information and communication technology. It is committed to developing and improving efficiency, as well as inspire Members on ways to improve Quality of Service through new value-added services and IT-integrated customised solutions.
Led by
Chair: Carlos Bhatt (CTT Correios de Portugal)
Vice-Chairs: Sophie Desier-Biehler (La Poste) & Thierry Golliard (Swiss Post)
Health & Work Safety
The Health & Work Safety working group serves as a platform for sharing best practices and exchanging knowledge, bringing together Health & Work Safety experts from our peer group of postal operators.
Key topics include mental health/workplace stress, psychosocial hazards, sickness rates, workplace accidents – their underlying causes & practical mitigation measures , road safety issues, ergonomics, implications of an older workforce – consideration of future risks . The group also provides access to tutorials, videos, coaching materials, case studies and other valuable resources.
Led by
Chair: Noel Lacey (An Post)
Emerging Industry Trends
Members of this working group help identify potential trends with a significant impact on the postal industry.
The group monitors and curates relevant information on these trends, focusing on developments that affect the postal network. It keeps the wider PostEurop community abreast of new trends and technologies and their practical application in the postal sector.
Led by
Co-Chairs: Kaan Çirasun (PTT Turkish Post) & Stefano Gori (Poste Italiane)
Vice-Chairs: Simona Bratuša (Pošta Slovenije) & Valentina Tomei (Poste Italiane)
Stamps and Philately
The Stamps and Philately Working Group actively promotes stamps and philately, with a special emphasis on EUROPA stamps. It is responsible for selecting the themes of the upcoming EUROPA stamp issues and monitoring developments that may impact European philately and EUROPA stamps.
The group also organizes the European Philatelic Forum, a highly anticipated event held every two years.
Led by
Chair: Agnieszka Trząskowska (Poczta Polska)
Vice-Chairs: Xavier Clabots (bpost) & Johanna Finne (Åland Post)
Green Postal Forum
The Green Mobility Forum and Environment Working Group merged to form the Green Postal Forum in 2024.
This group provide a collborative platform for cooperation, learning and progress, aiming to increase environmental awareness and performance through shared research and action. Key focus areas include sustainable postal logistics and addressing the impact of European environmental legislation.
In the area of greenhouse gas data collection, PostEurop signed a cooperation agreement with the International Postal Corporation (IPC) in May 2013 to collaborate on carbon emissions measurement and reporting.
Led by
Chair: John Smith (An Post)
Vice-Chairs: André Jäntges (Deutsche Post), Maria José Rebelo (CTT Correios de Portugal) & Anita Žibrat (Pošta Slovenije)
