The postal and parcel industry has experienced a phenomenal transformation in the past few years. The rapid digitalisation of our society and economy, and the accompanying changing consumer needs, have triggered a profound evolution in the social and economic roles of postal operators.
With the sharp decline of letter mail volumes and the increase of parcels due to the growth of e-commerce, European postal operators embrace these developments through investment in our people, continued innovation and constant calibration of our marketspecific services. As a result, the European postal sector has evolved to become a dynamic and diverse sector that is closely linked to the different thriving local eco-systems.
Our people are our best asset. By investing in our workforce, we are able to fulfil our role in helping citizens and businesses meet the challenges of a dynamic global economy.
In times of crises, European postal operators continue to carry out their unique and essential services by responding and adapting to the circumstances, be it war, pandemic or natural disaster. When faced with
such adversities, our industry’s resilience is a pillar of strength for Europe’s society and economy.
Today, more so than ever, we harness the latest technologies to accelerate growth for our customers and to lead the industry worldwide in sustainability goals. By building on the backbone of a Europe-wide
universal network, we have successfully diversified our offerings beyond basic postal services in some markets based on the specificities of each country and region.
Yet past experiences have taught us the importance of resilience: with an increasingly turbulent world economy and the rapid ascent of new technologies, PostEurop and its members understand their crucial role in delivering the EU’s Single Market for citizens and businesses alike, and therefore enhance the global competitiveness of the continent.
To do so, we set out our vision and commitment in three areas: Citizens, Businesses and Planet.
Strong European postal operators are crucial elements in the bedrock of the EU’s resilient social fabric, thriving business environment, and global sustainability leadership.
For the EU to reach its objectives as an attractive global market and lead in the twin green and digital transition, it can rely on PostEurop and its members as a key European industry to deliver results.
Download here our full manifesto