With a rich history of over three decades marked by both challenges and achievements, S.E. Posta Moldovei stands as the leading operator in the postal services market in the Republic of Moldova. Committed to excellence and innovation, it has an extensive network of over 1,100 postal offices and a team of approximately 4,000 employees. S.E. Posta Moldovei offers a wide range of postal and financial services while striving to remain a top choice for citizens and the business community.

While a significant presence and market leader status offer numerous advantages, they also bring a set of challenges. The COVID-19 pandemic, market liberalization, global supply chains disruptions, and regional conflicts have all posed additional difficulties, leading to financial loss of 72.2 million lei (~3.7 million euros) between 2020–2022.

In response to these challenges, it became necessary to realign objectives to market demands, leading to positive outcomes for the enterprise. Consequently, based on clearly established goals, the management undertook a comprehensive process of optimizing and restructuring the postal network at the territorial level, which allowed for a reduction in operational costs. Additionally, adjusting tariffs to reflect actual costs served as a solid basis for revenue growth.

Another key strategic action involved strengthening the processing potential for closed transit mail. As a result, in 2023, 23% of the total volume of processed international mail constituted closed transit mail, and this share increased to 28% in the first nine months of 2024. All these steps have significantly improved economic and financial performance of the organization in both 2023 and the current year.

Moreover, according to recent results published by the enterprise’s founder, the Public Property Agency, the S.E. Posta Moldovei has been classified as one of the most performing state enterprises in the Republic of Moldova in 2023. Through its remarkable evolution—from experiencing annual losses for three years to achieving a net profit of 23.9 million lei (~1.2 million euros) in 2023, and a profit before taxation of 41.6 million lei (~2.1 million euros) in the first half of 2024—reaffirms the enterprise’s ability to harness the immense potential it possesses.

This success is a testament to the efforts of the management team,, which implemented a strategic approach and effectively led the enterprise during challenging times, alongsidethe dedicated work of approximately 4,000 employees. Their joint efforts have been essential for maintaining and strengthening the position of market leader in national postal services.

We take pride in this achievement, placing the team’s performance in the spotlight both nationally and internationally. We aim to cover the losses of previous years, but we remain focused on developing, continuously improving the quality of services provided, and enhancing the working conditions for our employees.

Source: S.E. Posta Moldovei

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